Bridging the Subjectivity Gap: How Automated Prompt Optimization Helps Teams Build Expert-Aligned AI Functions
Most applied AI organizations build systems for recurring tasks, often taking the form of scorers, judges, classifiers, summarizers, matchers, and more. These tasks are typically subjective in nature, and the goal is to align the judgment of a model with that of a domain expert.
While foundation models have a lot of general world knowledge, they don't know how your organization wants a particular decision made. That gap between general intelligence and organization-specific judgment is the subjectivity gap.
We refer to models that make repeated decisions as AI Functions. They make up a less-visible category of intelligence relative to agentic coding, world models, and robotics - but are perhaps just as important, if not more so.